Suspended Accounts?

[Spoolx]

It's been over 5 days and I've not received that. Also, as I mentioned, I'm in Australia - the only number I can find to call (from the packaging of the product) is a UK number, which I am unable to call (I don't have a landline at home, and my work mobile cannot make international calls). Aside from that, it's just not a fiscally sound investment; the call charge would likely (I'm accounting for the wait time that other people have advised in other threads of at least 1-2hrs) exceed me going and purchasing another copy of the game. I shouldn't have to do that to get support.

Live chat doesnt carry phone charges

[GimmeAKitKat]

How do you guys get to the actual live chat? when i select it and fill in the details i get to a screen giving my a ticket number, and telling me to have this available when i contact them, but no way to actually contact them, the only link takes me back to the start screen.

Also does anybody know what number to call from the UK?

[Spoolx]

How do you guys get to the actual live chat? when i select it and fill in the details i get to a screen giving my a ticket number, and telling me to have this available when i contact them, but no way to actually contact them, the only link takes me back to the start screen.

Also does anybody know what number to call from the UK?

Once it gives you a ticket number a little button will appear that says start live chat, its small and hard too see but its there.

[Hyphnx]

I noticed I was hacked on 9/24 after I got home from errands. Account was suspended, did a ticket. Later that night it was terminated, got up early to do online live chat. The agent said that the account has been marked for investigation.