Suspended Accounts?

[Illurim]

You'll have to call, your ticket will just come back 5 days later telling you to call them because it can't be handled over e-mail.

It's been over 5 days and I've not received that. Also, as I mentioned, I'm in Australia - the only number I can find to call (from the packaging of the product) is a UK number, which I am unable to call (I don't have a landline at home, and my work mobile cannot make international calls). Aside from that, it's just not a fiscally sound investment; the call charge would likely (I'm accounting for the wait time that other people have advised in other threads of at least 1-2hrs) exceed me going and purchasing another copy of the game. I shouldn't have to do that to get support.

[kaiyouske]

Can you even imagine how overworked that guy is?

Godspeed Japanese account master, hire some apprentices!

Yeah I was pretty baffled when I was told this by a SE employee. If SE doesn't adapt to this constantly evolving market, it's not going to be kind to their revenue. They need to realize that Japan is no longer their most profitable market.

[Spoolx]

It's been over 5 days and I've not received that. Also, as I mentioned, I'm in Australia - the only number I can find to call (from the packaging of the product) is a UK number, which I am unable to call (I don't have a landline at home, and my work mobile cannot make international calls). Aside from that, it's just not a fiscally sound investment; the call charge would likely (I'm accounting for the wait time that other people have advised in other threads of at least 1-2hrs) exceed me going and purchasing another copy of the game. I shouldn't have to do that to get support.

Live chat doesnt carry phone charges

[Illurim]

Live chat doesnt carry phone charges

Correct. Doesn't work though.

[Hyphnx]

I noticed I was hacked on 9/24 after I got home from errands. Account was suspended, did a ticket. Later that night it was terminated, got up early to do online live chat. The agent said that the account has been marked for investigation.