Cannot remove security token! Attempted to chat with SE Support FOUR times!

[AlunaDragynfyre]

You can remove it if you go to Mog Station, then your Square Enix Account Management, go to One-Time Password and there should be an Emergency Removal Password there. You can use that to remove your one time password device.

Yeah that'd work....except you need to have your one time pw to log into the mog station....