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  1. #11
    Player
    Vexarious's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Aliana Stormcloud
    World
    Cactuar
    Main Class
    Thaumaturge Lv 50
    Maybe it would help if I said Server: Cactuar
    Time: Started Saturday Sept 21 9:15PM PST
    Frequency: Constant
    World name: Cactuar
    Character name: Aliana Stormcloud
    NPC name: Carrilaut
    Class/Level: Thaumaturge/43
    Party or solo: Solo
    In-game time: 11:45am
    Area and coordinates: Coerthas Central Highlands (24,28)
    Steps:
    1. Attempt to interact with the NPC Carrilaut.
    2. NPC unresponsive


    It has been 4 days. I'm a little disappointed in the in game response that I received from the customer support if this is how all future customer support interactions are going to transpire I'll prolly end up somewhere else.
    (1)

  2. #12
    Player
    Cienna's Avatar
    Join Date
    Sep 2011
    Posts
    121
    Character
    Cienna Darkmoon
    World
    Balmung
    Main Class
    Archer Lv 50
    Quote Originally Posted by Vexarious View Post
    Maybe it would help if I said Server: Cactuar
    Time: Started Saturday Sept 21 9:15PM PST
    Frequency: Constant
    World name: Cactuar
    Character name: Aliana Stormcloud
    NPC name: Carrilaut
    Class/Level: Thaumaturge/43
    Party or solo: Solo
    In-game time: 11:45am
    Area and coordinates: Coerthas Central Highlands (24,28)
    Steps:
    1. Attempt to interact with the NPC Carrilaut.
    2. NPC unresponsive


    It has been 4 days. I'm a little disappointed in the in game response that I received from the customer support if this is how all future customer support interactions are going to transpire I'll prolly end up somewhere else.
    Thanks, added it in to the OP. You can find it as the formatted Report 2, for Cactuar.
    (1)

  3. #13
    Player
    krydon's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Lyris Vitulari
    World
    Odin
    Main Class
    Conjurer Lv 16
    Thank you for making this.

    And bump.
    (1)

  4. #14
    Player
    Kanani's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Kanani Waschiffre
    World
    Siren
    Main Class
    Conjurer Lv 80
    Time: 14:07 Central Time
    Frequency: Constant
    World name: Cactuar
    Character name: Kana Waschiffre
    NPC name: Carrilaut
    Class/Level: White mage/37
    Party or solo: Solo
    Area and coordinates: Coerthas Central Highlands (24,28)
    Steps:
    1. Attempt to interact with the NPC Carrilaut.
    2. NPC unresponsive
    (1)

  5. #15
    Player
    Cienna's Avatar
    Join Date
    Sep 2011
    Posts
    121
    Character
    Cienna Darkmoon
    World
    Balmung
    Main Class
    Archer Lv 50
    Quote Originally Posted by Kanani View Post
    Time: 14:07 Central Time
    Frequency: Constant
    World name: Cactuar
    Character name: Kana Waschiffre
    NPC name: Carrilaut
    Class/Level: White mage/37
    Party or solo: Solo
    Area and coordinates: Coerthas Central Highlands (24,28)
    Steps:
    1. Attempt to interact with the NPC Carrilaut.
    2. NPC unresponsive
    Added your formatted Report. It is under Cactuar, Report 3. Thanks
    (1)

  6. #16
    Player
    Khyo's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Thya Salvya
    World
    Gilgamesh
    Main Class
    Gladiator Lv 40
    Thumbs up !! thank you for making this thread and I hope SE will do something quick
    (1)

  7. #17
    Player
    ufufu's Avatar
    Join Date
    Aug 2013
    Posts
    288
    Character
    Maki Maki'
    World
    Faerie
    Main Class
    Weaver Lv 90
    Camate was online and responded to two threads an hour ago. How does this kind of completely game-breaking issue not warrant some kind of response? SE is making it really hard for me to have any sort of trust in them.
    (1)

  8. #18
    Player
    Zakulis's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Zakulis Planeswalker
    World
    Ultros
    Main Class
    Archer Lv 50
    Still not fixed...
    (0)

  9. #19
    Player
    CherryTurnover's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Cherry Turnover
    World
    Cactuar
    Main Class
    Conjurer Lv 38
    I am having the same issue.

    Time: 14:25 Central Time
    Frequency: Constant
    World name: Cactuar
    Character name: Cherry Turnover
    NPC name: Carrilaut
    Class/Level: White Mage/38
    Party or solo: Solo
    Area and coordinates: Coerthas Central Highlands (24,28)
    Steps:
    1. Attempt to interact with the NPC Carrilaut.
    2. NPC unresponsive

    NPC carries next main story quest, but I am unable to get him to respond.
    (2)
    Last edited by CherryTurnover; 09-25-2013 at 04:31 AM. Reason: more details.

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