I believe it's bad enough that we have it hard reporting RMT. However, i have recently been made aware that the ticket I submitted asked me to reply back with the name, time, and world of the offense while I actually attached a link to a screenshot with the timestamp, chat log, and character name.. Here's an example.



Can I even be more detailed -_-

I sent another ticket, saying:



And the response I got was:


There was another instance where they told me to reply to this message, however when I did it said this ticket is closed.

Come on SE, you can do better than that! I've been (almost) worshipping you from at least 10 years ago. Please make this game a better place!