Quote Originally Posted by Furious View Post
Players A, B, C and D queue for a dungeon.
Player D falls asleep.
The queue pops, players A, B and C click accept, and player D does not.
The queue fails. The dungeon finder takes the next-in-priority DPS from whatever group they are in, places them in the group, and re-pops the instance. Players A, B and C get their "average" queue time pop, plus a little bit extra for the failed player D, instead of potentially 4 to 5 times the "average" queue timer depending on their luck.
This is a fairly decent solution but it has a problem. If you are pulling people out of the group prior to yours then theres a possibility that you pull people out of a pre-made group. The obvious solution is to make it ignore people that are grouped together, but that causes people to essentially jump the queue ahead of a pre-made group.

I dont think theres an obvious way to make it fair for all however, I feel the way the duty finder servers arent being utilized properly. At the moment most other dungeons dont have this problem with reserving instances from what i can tell, this brings me to the conclusion that the way the duty finder server clusters are setup is so that each dungeon has a set amount of total usage they can use. This is pretty inefficient. If say dungeons can use a maximum of 10% of the server cluster each, then when one dungeon reaches that threshold it becomes "full". The problem is that other dungeons may only be using 1-4% or so, namely the lower level dungeons which probably arent being used as much now. This means that its possible that even though one dungeon is completely full the server cluster itself is only about 50% utilized.

I think they should allow dungeons that reach their maximum usage threshold to "borrow" lesser used dungeons space. This would allow busier dungeons to have shorter queues because their max capacity could possibly even triple or more. In instances where this could cause lesser used dungeons to become full you grant them highest priority for their server space and make the "full" dungeon borrow server space from a different dungeon.

Overall i think the bigger problem is that the duty finder servers arent being used to their full potential. However the people dropping out of the queue problem is still an issue and i dont really know of a 100% fair way to solve it really.