I search a lot and didn't find any "Support" forum and the date of birthdate is correct on the square enix site that i can see . I am not freaked out and I understand how many matters they have to attend to . I just dont understand when I send my serial keys and my receipt of the buy of the game , my ID , what there is to suspect . Thats not the hacker ofc . and ofc since I didnt login after I got "hacked" they should have the IP that the other guy logged in to see that there is a different country .