I am using an email account that none has . I never got a "spam" and I suddenly got Hacked . I used customer support and when they asked me to do some steps , virus check , change on passwords and send them one ID copy , and so I did . The answer I got is that my birth date doesn't match with the one with the ID and they can't do anything . I sent them my Serial keys that i got until now and asked that If that is true , most probably will be a mistake and I the answer I got is that my account is now closed because I breached the user agreement .

I have no clue what to do and I need support . Thx in advance .