I think a lot of it is the lack of information and communication.

I know it's 10x better than Tanaka-style, but it's still terrible. This isn't how you sell a product to your unsatisfied customers.

When Yoshida took over he started strong; he was exactly what we all wanted - something to feel hopeful about. He claimed to be responsive and open these forums and write us letters and let us peek into the development room. Literally all he's done though is give us vague comments or pictures or sketches. There's no exposition at all.

"Here's a picture of a Dragoon Armor. Don't worry. There's no DRG in the game, but we designed some armor. MYSTERIOUS OF US, HUH?"

Honestly when you botch as big as FFXIV has botched, you should be reassuring your public every week. "This is where we are this week. This is where we will be next week. In six weeks, this should be implemented. This is how we hope it will work."

I mean they have a "new battle system" and all we know is "auto-attack" (which btw hit the world like a shock; divided arguments everywhere about the benefit or detriment of auto-attack - which is probably the kind of stuff that keeps them from telling us anything) and it's going to begin to implement in 6 weeks. He said the battle designer would speak to us soon about it (not soon enough, methinks).

The Company fiasco is just that. They shouldn't be playing with us like we're loving this game, loving being teased and tormented to know WHATS NEXT!? That's what you do to rabid fans who want more more more. We're skeptical observers who want SOMETHING AT ALL. We don't deserve to be teased or left in the dark, or left to our own thoughts/devices/speculations and allowed to run rampant all over the internet like Belgian Rofl. We should be right there with the team every step of the way to know exactly what we're investing our time (and presumably money) in.