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  1. #1
    Player
    Mushushu's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Popoto King
    World
    Leviathan
    Main Class
    Arcanist Lv 38

    FINAL FANTASY XIV: A Realm Reborn has stopped working

    this is what happens right after I log in, every time, without fail.

    the game doesnt even launch, so I cant even get the errors other folks seem to be having. tried replacing/ reinstalling to no avail. any help would be appreciated
    (0)

  2. #2
    Player
    Knovah's Avatar
    Join Date
    Aug 2013
    Location
    Maryland ( atm)
    Posts
    26
    Character
    Knova Khain
    World
    Faerie
    Main Class
    Conjurer Lv 37
    For gawds sake read the news section before rushing here...

    At the following time, we will be performing emergency maintenance on North American/European Data Center Worlds. During this period, the Worlds listed below will be unavailable.

    - We will be resolving an issue where the server goes down under certain situations, and the players are unable to use the chat feature.
    -Adjusting the parameters to countermeasure the server load.

    *We will be avoiding peak hours and correspond to each data center.
    *Until the maintenance, we will be implement recovery process immediately as a temporary countermeasure.
    We apologize for any inconvenience this may cause and thank you for your understanding.

    [Date & Time]
    From Sep. 12, 2013 to 3:30 a.m. to 5:30 a.m. (PDT)
    * The completion time may be subject to change.
    (0)

  3. #3
    Player
    Zorglotron's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Zorglotron Rules
    World
    Diabolos
    Main Class
    Lancer Lv 50
    i am also getting this message, im afraid this problem will persist after maintenance, as its happening as you try to login to the launcher, while most people seem to be able to get past that point and see no worlds or whatever, never got this error before durring any other maintenance
    (0)

  4. #4
    Player
    Zorglotron's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Zorglotron Rules
    World
    Diabolos
    Main Class
    Lancer Lv 50
    yup as i thought, servers back up and still getting this error. is there a way to manually update the game? i tried logging in durring maintenance earlier not realizing it was going on and downloaded an update... maybe that messed things up?
    (0)

  5. #5
    Player
    Mushushu's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Popoto King
    World
    Leviathan
    Main Class
    Arcanist Lv 38
    Quote Originally Posted by Zorglotron View Post
    yup as i thought, servers back up and still getting this error. is there a way to manually update the game? i tried logging in durring maintenance earlier not realizing it was going on and downloaded an update... maybe that messed things up?
    some other threads have had the idea to get someones updated copy of the launcher and replace it with your own. I have tried that with no change in error
    (0)

  6. #6
    Player
    Mushushu's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Popoto King
    World
    Leviathan
    Main Class
    Arcanist Lv 38
    Quote Originally Posted by Knovah View Post
    For gawds sake read the news section before rushing here...

    At the following time, we will be performing emergency maintenance on North American/European Data Center Worlds. During this period, the Worlds listed below will be unavailable.

    - We will be resolving an issue where the server goes down under certain situations, and the players are unable to use the chat feature.
    -Adjusting the parameters to countermeasure the server load.

    *We will be avoiding peak hours and correspond to each data center.
    *Until the maintenance, we will be implement recovery process immediately as a temporary countermeasure.
    We apologize for any inconvenience this may cause and thank you for your understanding.

    [Date & Time]
    From Sep. 12, 2013 to 3:30 a.m. to 5:30 a.m. (PDT)
    * The completion time may be subject to change.
    you are a troll and should go away. in fact, I should report you as well.
    (1)

  7. #7
    Player
    Mushushu's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Popoto King
    World
    Leviathan
    Main Class
    Arcanist Lv 38
    Log Name: Application
    Source: Application Error
    Date: 9/12/2013 10:10:51 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: ******-PC
    Description:
    Faulting application name: ffxivlauncher.exe, version: 1.0.0.0, time stamp: 0x522e642e
    Faulting module name: ffxivlauncher.exe, version: 1.0.0.0, time stamp: 0x522e642e
    Exception code: 0xc0000417
    Fault offset: 0x00085a65
    Faulting process id: 0x16a8
    Faulting application start time: 0x01ceafc1ca351737
    Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe
    Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe
    Report Id: 20871b52-1bb5-11e3-9d4f-bc5ff435a1d0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-09-12T14:10:51.000000000Z" />
    <EventRecordID>16054</EventRecordID>
    <Channel>Application</Channel>
    <Computer>********-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>ffxivlauncher.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>522e642e</Data>
    <Data>ffxivlauncher.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>522e642e</Data>
    <Data>c0000417</Data>
    <Data>00085a65</Data>
    <Data>16a8</Data>
    <Data>01ceafc1ca351737</Data>
    <Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe</Data>
    <Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe</Data>
    <Data>20871b52-1bb5-11e3-9d4f-bc5ff435a1d0</Data>
    </EventData>
    </Event>

    this is the error that is listed in event viewer. this might be helpful
    (0)

  8. #8
    Player
    Gleason's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Kade Starlace
    World
    Excalibur
    Main Class
    Gladiator Lv 49
    I've been having the same issue since official service started. I was able to play fine during early access.

    Reinstalling did not work. (Reinstall wouldn't even let me get to the character select screen anymore). Updating my drivers did not work. Updating my windows 7 did not work.

    This game is turning out to be an unstable mess.
    (0)

  9. #9
    Player
    raheem's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    24
    Character
    Big Red
    World
    Masamune
    Main Class
    Lancer Lv 50
    Check your email used for your account. You're account is probably locked until password is changed.
    (0)

  10. #10
    Player
    Zorglotron's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Zorglotron Rules
    World
    Diabolos
    Main Class
    Lancer Lv 50
    nice of them to give you a notice that your account is locked when you try to login... oh wait no the launcher just shuts down without saying anything lol hope this fixes it as i did have an email about suspicious activity

    edit: now i have to download again as i uninstalled hoping that would help grrr
    (0)
    Last edited by Zorglotron; 09-13-2013 at 12:05 AM.

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