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  1. #1
    Player
    aoineko13's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Krystal Rulean
    World
    Sargatanas
    Main Class
    Conjurer Lv 43

    Blocked account causes launcer to crash.

    I'm not sure why my account was blocked, I had to change my password and it's fine now, but that's not the bug I'm reporting.

    While your account is blocked, if you try to log in the launcher denies you access. As it should, however, it does this by crashing and doesn't tell you why. I couldn't figure out what was wrong until checking my email the next day.


    Frequency: Always

    Steps:
    1. Have account blocked for some reason (someone tried to hack you, whatever)
    2. Try to log in.
    3. Enter correct info, hit log in.
    4. Launcher crashes. No explanation as to why.


    PC Specs
    Checked on multiple computers.
    (0)

  2. #2
    Moderator Xetyline's Avatar
    Join Date
    Sep 2013
    Posts
    322
    Greetings aoineko13,
    We appreciate you taking the time to report the trouble you are having to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found Here, and make another post. Thank you!

    Regards,
    Xetyline
    (0)