Anyone Ger randomly Charged $2 From SE

[EchoEra]

I was just looking over my checking account information and I noticed that I was charged a dollar from SE at two different times. I have no clue what its from. My charge for $9.99 is there for for my service but I have no clue about the $2 other dollars. Please if anyone has any info about this could u help me out.

The title has a typo sorry it should read Get not Ger.

[Sunako_Nakahara]

Do you have more then one character active because for mutli characters there is an extra charge unless you are paying for multiple months at a time.

[Zaiken]

If you use a Credit Card, they charge a $2 Service Fees.

[Alhanelem]

Do you have more then one character active because for mutli characters there is an extra charge unless you are paying for multiple months at a time.

No there isn't, the extra characters become inaccessible if you're on the limited account plan.

The $1-2 charges are not actually charges, it is a pre-authorizaiton to make sure your card is valid, and it will disappear after a few days.

[EchoEra]

It was a dollar charged at two different times

[Rhindas]

It's probably a "pending" charge. That's very common for debit cards, even when run as credit. They will disappear when the actual charge clears, and probably won't happen till Monday or Tuesday because of the weekend. If it doesn't, it may be an "option" charge you've elected in the MogStation at some point. If neither of those are the case, you should contact Live Support tomorrow and see what they have to say, though they're likely to tell you to contact your bank.

[SosukeSagara]

From an email I received from support (yeah they actually responded, but didn't help me at all...)

Make sure that your card provider allows $1.00 preauthorization holds. This billing attempt is made in order to make sure that the account is valid for billing. After 1 to 2 business days, these funds will be placed back on the account. If your card issuer does not allow such preauthorization holds, you may want to contact them.

[Alhanelem]

How did that not help you? What they told you is correct. It is merely a pre-authorization. They're not charging you money for no reason.

[Gilraen]

Though... if you're using Clink and Buy they used to charge people conversion fees even though Square promised they'd cover those. They did it constantly, which is why Square no longer uses Clink and Buy.