I'm back but the problem is still there and I still can't get beyond this point for my PC.. any advise is most welcomed.. I uninstalled then reinstalled many times.. I've dropped my firewall but nothing.. I've went as far as going thru "safe mode" to install the game but sadly I tried to launch from and it almost immediately crashed.. so i'm back to square 1 ><.. I really want to play this game.. it worked just fine in b4 & EA but since the service went live im locked out so to speak.. help please..