Saw this on Reedit..

try this as it might have something to do with the cut scene..maybe..

I win. Open the config file found under documents/my games/FINAL FANTASY XIV - A Realm Reborn (Beta Version) It's labeled FFXIV.cfg. Open up in notepad and change the value of CutsceneMovieOpening to 1, rather than 0. Save, restart the game and you should be good.
http://www.gamefaqs.com/boards/67805...eborn/66463705