About return the game

[Dandalus01]

Hi all, first, sorry for my english but im not speak english.
I wanted to find out about the return of the game, yesterday my brother bought with my credit card without my consent game and I want it back, would this be possible?
And how? The game was bought yesterday, not had time to do anything and I soon as I heard I have not ceased to continue in the game.

Thanks for reading, I hope your answer.

Regards

[Arriverderci]

Well.
If he bought it online, I think you need to contact support about a refund.
If he bought it from a store, you can simply just return it there as long as he didn't use it or anything.

Edit: Wait is the account your using his or your own?

[Dandalus01]

Hi, thanks for anwser

The game was purchased online in square enix store. What i need to do?
There are still 30 days of play, as it was bought yesterday.

Sorry for my english again.

Edit: the account is of he and me, we share the account, but who bought the game was he

[TheFirstKel]

Sharing same account, effectively he has as much right to make purchase if you had the credit card details stored. Technically, you SHOULD NOT have shared the account but that's entirely another issue.

As far as to SE, it is a purchase made from the account and you "may" be able to ask for refund but I won't say or tell them that the purchase was made by your brother without your approval. Ask for refund on the ground that you "changed your mind" - if that's possible. You may want to contact your credit card company to say the purchase was made without your authorisation to reverse the charge should the process with SE isn't working.

Good luck.

[ZohnoReecho]

SE doesn't refund after you registered the code and accepted the terms of service.

[Bahd_Monkey]

Ask for refund on the ground that you "changed your mind" - if that's possible. You may want to contact your credit card company to say the purchase was made without your authorisation to reverse the charge should the process with SE isn't working.

Was going to say the same thing. Email SE that you didn't authorize the charge and you want a refund. If they don't give you one, dispute the charge with your credit card company, and provide them with any emails you got from SE.

In fact I'd contact your credit card company TODAY to tell them what happened, and ask what you should do. Good Luck.