IU & HUD bug (PS3)

[Aoks]

Thread Title:
Thread: IU & HUD bug (PS3)

ISP:
Saudi Telecom Company

Type of Internet Connection:
DSL

Internet Connection Speed:
10Mbit/s

Date & Time:
Sept 21st 9 A.M.

Frequency:
Always

Character Name:
Aoks Mormont

Race:
Elezen M

World:
Excalibur

Class/Level:
Bard 43

Area and Coordinates:
everywhere.

Party or Solo:
solo

NPC Name:
none

Monster Name:
none

In-Game Time:
I don't remember.

Steps:

This morning I was missing with my HUD settings and trying different arrangements, after I was done I set it back to (default). After that whenever I login to my HUD will be missed up and I have to go set it default again (every time I login I got to do this)
any ideas how to fix this?

Thank you.

[Xetyline]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

*Model Number of the PlayStation 3 You Are Using
- Model Number:

[Joejr23]

Thread Title:
Thread: IU & HUD bug (PS3)

ISP:
Comcast

Type of Internet Connection:
Wireless

Internet Connection Speed:
Unknown

Date & Time:
November 13,2013

Frequency:
Always

Character Name:
Joe jr

Race:
Hyur/ midlander/ male

World:
Hyperion

Class/Level:
All my classes at all levels

Area and Coordinates:
everywhere.

Party or Solo:
solo

NPC Name:
none

Monster Name:
none

In-Game Time:
I don't remember.

Playstation3 model:
Unknown. I do know it is one of the first 2 that came out it is the one that could only play ps1 and ps3 games only
Steps:

I was looking at my chat log while it was maximized when my Internet went down for a few minutes when I got back on the chat log had gone from taking up between 10-20% of the right hand side of my screen forcing me to move everything that was on the right side to the left side of the screen. Also this is my 5th time in 2weeks reporting this problem with the exception of an email I got telling me to go to this site I haven't heard anything either in game or in my email from square Enix and this problem I have doesn't effect my other characters on other servers

Thank you.

[Furlamseere]

Greetings Joejr23,

We thank you for posting your concerns regarding Chat log problem. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!