Cant launch the game on Ps3

[Koshiko]

A lot of people seem to have the same problem but no word from SE.
My husband bought the game for ps3 (played beta with no problems on ps3)
SE account and game code are linked (checked moogle station, but says inactive)
But when trying to log in it says the game is not registered.

[PoisonDealer]

Exatly Koshiko, is that.

So? What have I to do? °° I do not comprehend. I bought the game, I follow the instructions to play, the game doesnt work, SquareEnix do not says anything? Are you kidding to me?

I can't do anything ?

[StormPoet]

Enclosed in the PS3 version of the game are 2 codes... one is a PSN redeem code and the other one looks like a code for being put into the website. You have to use the PSN redeem code on the PS3 while you are logged into the account that you want the game to be connected with and should then trigger the download. Once its installed and you login with your SE account info it should ask you to choose the SE service account you want to attach the game to... make sure its the one listing your characters and/or beta information then accept and it should be done. DO NOT create a new account. I dont know if using the second code on the website will invalidate the PSN code but that's the way I registered my game and I ONLY have the PS3 version.

Note: I checked my copy... the PSN code is on the back of the small folded pamphlet enclosed inside the game case. It is not the small separate card that has something about Square Enix Members on it. Hope this helps.

[Koshiko]

@poisondealer: im sorry but we dont have a clue either

@stormpoet: Well, that is the problem, you cant log in to your account, you only get a message that you did not registered the game but there is no clue or an option where you can register your game
The beta went fine, the early access went fine but now he just cant play
At the moogle station it references beta and early access but you cant link your game there nor on the ps3 ..... and no support from SE

[PoisonDealer]

Once its installed and you login with your SE account info it should ask you to choose the SE service account you want to attach the game to...

Note: I checked my copy... the PSN code is on the back of the small folded pamphlet enclosed inside the game case. It is not the small separate card that has something about Square Enix Members on it. Hope this helps.

No this is doesn't happen =/ Koshiko get the point =/ I cannot do anything

PS: In any case, in my ps3 version there are only one code written in a pamphlet of "square enix member". Only one. I have read every words inside and outside my copy of the game but that's it.


OH, and thank you for "your english is fine"!