Hello to everyone.

First of all sorry for my bad english, I'm from Italy and I will try to explain the best way I can.

I have a big big trouble with A Realm Reborn for Ps3 =( I have bought 2 copies of the game, both retail version, one for PC and one for ps3. The PC version is becouse one day, when I buy a new PC I will prefer this platform to play, but for now I have to play with Ps3 version.

What is the problem: I have installed the game on my Ps3 from the Bluray, I put my ID and password correctly and the game says "No valid service account is available to play FINAL FANTASY XIV: A Realm Reborn. In order to play FINAL FANTASY XIV: A Realm Reborn you must first purchase the digital download from the Playstation Store or register a product code. Please restart the client for FINAL FANTASY XIV: A Realm Reborn"

So, disinstalled the game. Using the xxxxxx-xxx-xxxxxx-xxx code on the SquareEnix site I redeemed the xxxx-xxxx-xxxx code for activate the game on Ps3 from the PSN. I done this, and the PSN give to me a digital copy of the game (???). I have downloaded and installed this, but when i launch the game (from the launcher on HDD or from the bluray, is the same) after ID and password the game says again "No valid service account is available to play FINAL FANTASY XIV: A Realm Reborn. In order to play FINAL FANTASY XIV: A Realm Reborn you must first purchase the digital download from the Playstation Store or register a product code. Please restart the client for FINAL FANTASY XIV: A Realm Reborn"


I cannot play with the pc version, my pc is too old, I really need to use Ps3 but I don't know why my Ps3 versions doesn't work.
What can I do to play on ps3?

I ask SE for support 18 september but I haven't recived any response yet.
Please, help me =(

Thank you very much to everyone read this.