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  1. 09-22-2013 12:43 PM #1
    Arasiel
    Player
    Arasiel's Avatar
    Join Date
    Mar 2011
    Posts
    409
    Character
    Torian Whyte
    World
    Zalera
    Main Class
    Rogue Lv 60

    Required Password Reset?

    Did this go out to everyone? Got email from Square Enix asking me to reset my password, I thought it was a scam but when I tried to log in each time the client just auto closed out upon clicking "Play". Further reading the mail it stated someone may have tried to access my account which is impossible since I have an "Authenticator".

    Since unable to log in I decided to utilize the link to reset my password and once again regained access to the game.
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  2. 09-22-2013 01:56 PM #2
    Sheer
    Player
    Sheer's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    175
    Character
    Sheer Slayne
    World
    Leviathan
    Main Class
    Pugilist Lv 50
    I haven't had one of these recently (forced password reset), but when I originally registered my code with the game, it made me reset my password.
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  3. 09-22-2013 04:47 PM #3
    Animation
    Player
    Animation's Avatar
    Join Date
    Sep 2013
    Posts
    243
    Character
    White Mage
    World
    Phoenix
    Main Class
    Conjurer Lv 50
    Maybe someone got your password, tried to log in and got stuck on the authenticator and then it made you change your pass, much like what GW2 makes you do.
    If you ever get an email like that never follow the links, instead do it all manually. It may take a little more time but you wont get hacked that way.
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  4. 09-22-2013 09:48 PM #4
    Erendis
    Player
    Erendis's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,347
    Character
    E'renndis Harper
    World
    Moogle
    Main Class
    Fisher Lv 100
    This happened to me when I logged in to Lodestone on my phone. Now I'm afraid it will happen again, so I'm only logging in to Lodestone on my PC...
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