I don't have much time to play this game. When I want to play I can't because the server is down. Yikes SE. Please join the world of server redundancy! To minimize downtime when a data center fails.

I propose a reduction in monthly fee's if/when your loyal customers can't access game.

It's like buying a brand new flashy car and your at that one BIG moment to drive it to Senior Prom, you can't... you can't drive it at all, in fact it won't start. Major failure.