During the following time, Lodestone and the iOS app “FINAL FANTASY XIV: Libra Eorzea” were experiencing an issue preventing character’s name, race, and tribe to be displayed correctly after character data was refreshed.

The issue has been addressed and will not reoccur. However, for characters that were experiencing this issue, the effects of the recovery may not be immediately apparent, as Lodestone data will need to refresh before the correct data will display. As this process may take some time, if your character’s data does not correctly display, please check back again at a later time.

Additionally, as the data is refreshed for characters that were experiencing the issue, some activities that were displayed under “My Free Company,” “My Friends,” “My Linkshell,” and “My Achievements” may be displayed twice.

We apologise for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
From Sep. 17, 2013 12:00 to Sep. 20, 2013 10:30 (GMT)

[Details]
Character name, race, and tribe were sometimes not displayed

[Cause]
Server program issue

[Affected Services]
- Lodestone
- iOS app “FINAL FANTASY XIV: Libra Eorzea”