Unable to claim due to party leader being in another zone bug?

[Xophious]

Hey there Eldaena!

Thanks for taking the time to post in the forum. We apologize for any trouble the current claiming problem has been causing. We will be able to forward the concern to have it investigated, but could you please fill out the following information first?
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Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
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Thanks!

[Eldaena]

Platform: PC
ISP: Embarq
Type of Internet Connection: DSL
Internet Connection Speed:
Date & Time: previous to but last on 5/3/2011
Frequency: Every time I zone
Character Name: Eldaena Vonxandria
Race: Keeper of the Moon Miqo'te
World: Bodhum
Class/Skill Rank: Mostly on rank 50 Thaumaturge, but also on other classes before.
Physical Level: 50
Area and Coordinates: Within all zones this has happened to me. Thanalan, The Black Shroud, Coerthas, and La Noscea (I have not been to Mor Dhona recently.)
Party or Solo: Both
Monster Name: Mostly star marmots, coblyns, does, etc. Anything just outside a zoning area because that is when and where it occurs.
In-Game Time: Any
Steps:
1. Zone from any area into another one
2. Engage a mob
3. Defeat mob
4. Message saying it cannot be claimed due to the party leader being in a different area even if you are the only person in the party or if the leader is there with you.

One other thing is that I have noticed in the past you would get this message even if you were engaging in a battle with the party leader and another member was in a different zone. Not sure if this is still the case.

I hope this helps.