It's frustrating.......

I thought with the last update- not the one today- that the issues were fixed. It starting again yesterday. I will lag (which I can understand because even with FFXI- you have lag issues) but then other players will be frozen even though I know they have move on- in fact they are frozen in a spot but you can see their battle moves and everything else- except they are not moving. I don't know what to do because it's not my internet connection- that's fine.