Maintenance Question

[Milmoko_Gemoko]

I was exploring some high level areas in Thanalan the Forgotten Springs area (scary place for a lv23 to be in haha) on recently unlocked Coeurl mount (finally unlocked it and my chocobo this morning!) and some monsters/enemies where flickering in/out about 40mins ago so my guess their fixing whatever that is.

[DoubleEcho]

My big concern is though, why is it always prime time for maintenance on the NA/EU servers? Change control is usually done (unless it's emergency maintenance) on off-peak customer hours to lessen the impact on your users. Of course it's just a game, but it's a paid service as well.

[PikachuLink]

Still no information on what this maintenance is about. We need more communication.

[duc015]

Would you even understand if they were to tell you? This game is driven by massive database(s). Some database updates just can't happen when there's hundreds of thousands of reads/writes happening on it. They can be doing a number of updates on the server side to address glitches/bugs, improving stability. It would also be quite hard to make small server software updates while users are still actively on server. It leads to unpredictable glitches and basically becomes a customer service nightmare.

And why should they give you a detailed report of their activities? Some specific information could potentially give hackers some insight into their infrastructure and open up the potential for server hacks.

Basically, you're on a need to know basis..and you don't need to know.

[davidbowie]

some people just need something to complain about all the time.

[Rillifane]

Not prime time for me.

[skaaz]

some people just need something to complain about all the time.

To make sure we have plenty to complain about. They are nice enough to give us a two hour maintenance window during prime time.

So I will take the time to thank them. I was running out of stuff to complain about

[NoctisCaelus]

Think of it as restarting your computer. Sometimes it needs a break and when you restart it, it performs better than before.

[ufufu]

Did you read the latest information from Yoshi? He said something about needing maintenance before the weekend rush to clear the cache in the Duty finder servers.

He specifically said that that was only for the Japan data center, though. And that it would be from 6 - 8 AM, while it is currently 9 AM in Japan right now.

[Zakalwe]

Starting today my computer started freezing up, then going black, then crashing in instance play (could not get through the Marauder lvl25 class instance). Sure hope their efforts to fix the instance/duty finder servers are successful.