ok here's my problem which kinda relates to the same issue (i guess), i took a week's holiday and did not log into FFXIV for all that period, i came back today and tried to login only to get the "password entered is invalid" error, tried a couple of times till i got locked out. waited for the lock-out period then tried again, got the same error, i searched a lot but found no solution so i stupidly deleted my software token because i thought reinstalling it might somehow help (yup stupid move, i know) now im stuck with no security token and i do not have access to my account to delete the token (which means i dont have the emergency delete code)

i know i need to call Support, but i live in Dubai and staying on hold (as i read from you guys' experiences) will cost me a fortune. of course i submitted a token but i doubt anybody will respond to that.

HELP please!!