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  1. #1
    Player
    Seth_Ahriman's Avatar
    Join Date
    Mar 2011
    Posts
    154
    Character
    Seth Ahriman
    World
    Hyperion
    Main Class
    Blacksmith Lv 50

    Is there a way to actually get support for this game?

    Trying to get support for in game glitch where my relic reborn quest reset and bugged? No idea what is going on but trying to get in touch with support seems impossible.
    (0)

  2. #2
    Player
    ninechars's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Ninechars Superstar
    World
    Excalibur
    Main Class
    Pugilist Lv 35
    Nope. You can try chat support only to sit for 2 hours only to get bumped to a screen that has there are no agents available OR you could send an email and way days on end with no responce OR you can just give up like many people are starting to do. I hear Elder Scrolls Beta is looking pretty good right now.
    (3)

  3. #3
    Player
    makii's Avatar
    Join Date
    Aug 2013
    Posts
    126
    Character
    Luny Lulune
    World
    Phoenix
    Main Class
    Conjurer Lv 31
    Quote Originally Posted by ninechars View Post
    Nope. You can try chat support only to sit for 2 hours only to get bumped to a screen that has there are no agents available OR you could send an email and way days on end with no responce OR you can just give up like many people are starting to do. I hear Elder Scrolls Beta is looking pretty good right now.
    So, will TES be p2p or will it go the store/p2w road?
    (0)

  4. #4
    Player

    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    47
    about 3 weeks ago i've asked them to change last name in my account (my bank obviously won't accept the transaction with the wrong name, and there's no functionality to change it myself, duh), all i got is a ticket response roughly meaning "wat?" and they've been silent ever since.
    guess they don't want me to pay/play after the trial ends :C
    (1)

  5. #5
    Player
    nekochen's Avatar
    Join Date
    Aug 2013
    Posts
    127
    Character
    Karin Shironeko
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Aibo View Post
    about 3 weeks ago i've asked them to change last name in my account (my bank obviously won't accept the transaction with the wrong name, and there's no functionality to change it myself, duh), all i got is a ticket response roughly meaning "wat?" and they've been silent ever since.
    guess they don't want me to pay/play after the trial ends :C
    I'm sorry to hear that, but hey, maybe that's SE's strategy to fix the over population on some servers ... just saying :P
    (0)

  6. #6
    Player
    The-Alchemist's Avatar
    Join Date
    Aug 2013
    Posts
    107
    Character
    Taika Tonka
    World
    Leviathan
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Aibo View Post
    about 3 weeks ago i've asked them to change last name in my account (my bank obviously won't accept the transaction with the wrong name, and there's no functionality to change it myself, duh), all i got is a ticket response roughly meaning "wat?" and they've been silent ever since.
    guess they don't want me to pay/play after the trial ends :C
    my birthday is wrong somehow so I am prob going to have the same issue huh..
    (0)

  7. #7
    Player
    Atrious's Avatar
    Join Date
    Aug 2013
    Posts
    220
    Character
    Atriese Lolo
    World
    Lamia
    Main Class
    Archer Lv 72
    nope
    /10 char
    (0)

  8. #8
    Player
    Seth_Ahriman's Avatar
    Join Date
    Mar 2011
    Posts
    154
    Character
    Seth Ahriman
    World
    Hyperion
    Main Class
    Blacksmith Lv 50
    Being on hold for 2hrs and the line just hangs up on me... WTF SE
    (0)