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  1. #1
    Player
    Sweet_Rollanberry's Avatar
    Join Date
    Jul 2011
    Posts
    12
    Character
    Rolanberry Fields
    World
    Hyperion
    Main Class
    Conjurer Lv 70

    SE billing wrong credit cards for FFXIV

    I have an idea as to how this happened but I don't have hours to wait on hold with SE before work to make sure.

    Anyways SE charged my card for my boyfriends account.
    Monday he couldn't log in because he needed to set up a subscription, no problem. He proceeds to the mog station site to set up a billing plan and enter in his CC info. I checked my bank account and seen a charge for 40 or so bucks in addition to 77 bucks (he subbed for 90 days and I subbed for 180) and his account had no charges from SE.

    Before FFXIV we played FFXI and I had my card on file to pay for his account so that's probably why this happened but why let him put in his CC to set up his FFXIV sub and charge my card that was used for a different game?
    (0)

  2. #2
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    I think you can only set 1 credit card per SE account. Yours was the last one being entered?
    (0)

  3. #3
    Player
    Kittra's Avatar
    Join Date
    Apr 2011
    Posts
    349
    Character
    Kittra Thelder
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Quote Originally Posted by ZohnoReecho View Post
    I think you can only set 1 credit card per SE account. Yours was the last one being entered?
    ^This

    Are both of your accounts on the same SE account? If so, it's more than likely what ZohnoReecho said.
    (0)

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