How do I exchange the battery in the physical security token?

[Cousinjimmy]

Long story short -- got home from work, pressed the button and the number didn't pop, seems like the battery is dead. I would like to ask the forum if anyone encountered similar situation before I smash it with a hammer and seriously hurting myself.

[Inosaska]

You have to call them to fix it because they won't do it over the internet. You could try spamming it and see if a number comes up and remove it from the account yourself and then use the free application one that is on the site.

[Theref]

Long story short -- got home from work, pressed the button and the number didn't pop, seems like the battery is dead. I would like to ask the forum if anyone encountered similar situation before I smash it with a hammer and seriously hurting myself.

this kind of token usually have very very long battery life. I had several tokens for my ebanking, been 3 years and they still spunky. Yours must be broken for some reason, the only way is to contact the support

[Inosaska]

I think they should add a one time password for the physical tokens themselves too and not just for the smartphone app.

[Diraco]

Allegedly, there's a low battery indicator on the lcd screen. Did you happen to notice anything besides digits on your token display before it died?