Greetings Wint,

We appreciate you taking the time to report the trouble you are having to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

*Specify the exact steps you take (#1: go to X area, etc)

*Specify the length of time you have put into trying to catch it

Thank you!

Regards,
Xetyline