Constant Lag Spikes

[zaineal]

Tracing route to 199.91.189.43 over a maximum of 30 hops

  1    12 ms    15 ms     8 ms  111.68.43.161 
  2    16 ms    10 ms    11 ms  ge-1-3.MND1.skybroadband.com.ph [111.68.59.149] 
  3     8 ms    19 ms    11 ms  10GE0-3-3.MND1.skybroadband.com.ph [111.68.59.137] 
  4    28 ms    25 ms    27 ms  114.108.192.81 
  5    40 ms    35 ms    39 ms  121.97.49.9.BTI.NET.PH [121.97.49.9] 
  6    36 ms    35 ms    36 ms  TenGigE-1-0-0.gw1.rsv.bayan.net.ph [202.78.96.161] 
  7    88 ms    89 ms   110 ms  if-13-1-7.core3.HK2-HongKong.as6453.net [120.29.216.17] 
  8   288 ms   286 ms   286 ms  if-0-1-3-39.tcore1.HK2-HongKong.as6453.net [180.87.112.17] 
  9   293 ms   289 ms   292 ms  if-3-2.tcore1.TV2-Tokyo.as6453.net [180.87.112.6] 
 10   296 ms   303 ms   300 ms  if-9-2.tcore2.PDI-PaloAlto.as6453.net [180.87.180.17] 
 11   297 ms   303 ms   309 ms  if-11-3.tcore2.CT8-Chicago.as6453.net [66.198.144.58] 
 12   299 ms   303 ms   320 ms  if-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96.45] 
 13   304 ms   327 ms   303 ms  66.198.96.50 
 14   295 ms   292 ms   297 ms  192.34.76.2 
 15   302 ms   300 ms   297 ms  199.91.189.234 
 16   301 ms   300 ms   310 ms  199.91.189.43

Unbearable lag today

[ntall1]

Every day between noon and 6pm CM/AK/HM primals all suffer massive lag spikes making it unplayable. At first I assumed it was my ISP, but after running a speed test, ping test, other programs I can confirm that it is the FF14 servers, and not anything on my local network.

[Dano]

I'm seeing rubberbanding everywhere last night, it's unbearable

[Uxi]

I am also getting this freeze for few secs/rubberband since 2 days ago. Is very hard to keep up in dungeons or primal fights due to this.

ISP: Choice Cable
Location: Puerto Rico
Server: Behemoth

[zaineal]

Once again I've been noticing lag for me personally is only starting around 430am ST (I'm +8 hours 1230pm ) Its like the servers are doing some kinda heavy database work or just deciding to take a dump.

Tracing route to 199.91.189.43 over a maximum of 30 hops

  1     9 ms     7 ms     7 ms  111.68.43.161 
  2     8 ms    58 ms     8 ms  ge-1-3.MND1.skybroadband.com.ph [111.68.59.149] 
  3    11 ms    11 ms     7 ms  10GE0-3-3.MND1.skybroadband.com.ph [111.68.59.137] 
  4    18 ms    11 ms    12 ms  114.108.192.81 
  5    29 ms    28 ms    28 ms  tenge0-1-0-3.br03.hkg15.pccwbtn.net [63.218.211.145] 
  6    32 ms    32 ms    33 ms  TenGE12-4.br01.hkg04.pccwbtn.net [63.218.210.174] 
  7   174 ms    49 ms    54 ms  TenGE12-4.br01.hkg04.pccwbtn.net [63.218.210.174] 
  8   266 ms   190 ms   180 ms  ge-3-1-0.hkg11.ip4.tinet.net [213.254.227.77] 
  9   282 ms   268 ms   260 ms  xe-1-3-0.mtl10.ip4.tinet.net [89.149.184.74] 
 10   267 ms   262 ms   274 ms  ormuco-gw.ip4.tinet.net [216.221.156.110] 
 11   262 ms   268 ms   261 ms  199.91.189.234 
 12   297 ms   265 ms   264 ms  199.91.189.234 
 13   257 ms   264 ms   268 ms  199.91.189.43

notice my data is complete fine hopping around to there servers so nothing is on my end, thats the problem. Is anyone else having these problems from 12pm/4am onwards?

[Autarkis]

ISP's throttle P2P traffic. FFXIV's data gets classed as P2P traffic and gets throttled.

Square Enix needs to ensure their traffic is not throttled.

There is nothing a user can do, nothing at all. It's all Square Enix, and frankly appears they do not care.

I'm not subbing to this game unless its fixed before my free time runs out.

[Marishi-Ten]

ISP's throttle P2P traffic. FFXIV's data gets classed as P2P traffic and gets throttled.

Square Enix needs to ensure their traffic is not throttled.

There is nothing a user can do, nothing at all. It's all Square Enix, and frankly appears they do not care.

I'm not subbing to this game unless its fixed before my free time runs out.

This isn't entirely accurate.

First, not all ISP's throttle P2P clients. This depends on the ISP and their own internal policies and firewalls. Contacting the ISP and requesting they whitelist the remote host ports and/or IP's will stop the throttling. ISP's can perform this function. Getting them to do it may be another matter entirely.

Second, This is not a client ISP issue. This is a remote node/port overload issue (numerous trace routes from this thread alone confirm the bottle neck occurs on a remote host hop).

Third, there are multiple avenues that users can take. Contact the rack/fiber provider that Square rents from and log tickets. Contact your ISP and request that you be rerouted around the hops having issues. Be vocal about the issue. These backbones rely on traffic being routed though them. If traffic slows, they lose money. If they lose money, they will address the issue.

[Berani]

ISP's throttle P2P traffic. FFXIV's data gets classed as P2P traffic and gets throttled.

Square Enix needs to ensure their traffic is not throttled.

There is nothing a user can do, nothing at all. It's all Square Enix, and frankly appears they do not care.

I'm not subbing to this game unless its fixed before my free time runs out.

Well, no.

Because once I started having this issue just this week, I called my cable company (Cox) and specifically asked if Final Fantasy XIV or any other MMO using a P2P style patcher is throttled.

The tech support team put me through to a supervisor, who checked the full list of all throttled services: Final Fantasy XIV is not on it.

So your theory just got thrown out the window.

As a service, they also reset my modem and sent a tech out to check the wiring. Nothing wrong. And the ONLY program on my computer that suffers this issue is FF: ARR.

So yes, the problem is indeed on Squeenix's end and not the client's in most cases. It's absolutely ABSURD to state that every ISP worldwide suddenly classed it P2P at the same time.

[Max_Ohm]

This may be an issue with SE, but it may also not be. I have a very strong feeling that it's a combination of a few factors.

The game has hit a pretty huge amount of subscribers and simultaneous connections to their servers which must be routed through internet backbone servers in and around the NA datacenter area. Many of us have been researching this, and have found that the lag is caused due to high ping, packet loss, and/or timeouts while routing data through these servers (not ffxiv servers btw - Cogent, TATA etc.. are known offenders).

A couple things happened to start off this lag with me, namely the first big maintenance that opened up the servers to more players, and the subsequent massive increase of players using each ffxiv server simultaneously. From what I've been able to gather, it seems like SE changed the shaping of either the type of data they send, or amount, and it's simply overloading the backbone servers used to connect us to SE's servers.

Naturally they will not be saying much or anything about the problem to us as:
A: It's only affecting a non majority portion of players
B: They likely don't have a solution yet

I've come to the conclusion that we will simply have to wait this out, and hope that SE manages to get the issues figured out in a reasonable time frame. Which sucks, because if it's not fixed by the time my free time is over, I'll likely not continue to play until it is fixed. And that is unfortunate, because I love playing this game when it works.

[whycantiusebetaforumname]

I have been having issues lately im on ps3 and I get unusual errors like not having my game registered launching errors huge lag spikes in game during peak hrs but when the launcher has an error like the latest one I got was 303 unable to verify update it kills my ps3 internet connection for 10 minutes to an hour its really sporadic but aalso frequent