Payment Method Registration Errors [Error Code 401 and 601]

[sephyr]

So, after a week without my FF fix, i finally gave in and purchased a 60 day time card. I REALLY love this game. It's the only reason I'm trying extremely hard (and failing) to be patient with the horrible service. I feel sad for every loyal customer who gives up and quits not because the game is horrible but because the service is deplorable. Please! I implore the gaming dieties to fix the Customer Service Issues!

[angel465]

I finally broke down n said f it let me sub cuz I really do want to play. So on top of the 60 I gave to SE for the collectors edition (psn) I have to pay monthly to play the game which imo is a rip off. If this was squares intention the whole time it should of been a free to pay similar to DC but whatever that's life, I just never heard of an mmo in which u have to pay for the game itself n then the gameplay. So I headed over to the mog station put in my cc info n I get nothing but errors 401, 601.... Bravo SE for making a sucker out of me n everyone else who purchased your "free trial". I like the game itself but the way you guys are trying to get rich shame on you, besides I checked out the server I was playing on Siren on my friends game n yea there are ppl playing but no where near the amount I use too see. I wonder why?

[Imoye]

I finally broke down n said f it let me sub cuz I really do want to play. So on top of the 60 I gave to SE for the collectors edition (psn) I have to pay monthly to play the game which imo is a rip off. If this was squares intention the whole time it should of been a free to pay similar to DC but whatever that's life, I just never heard of an mmo in which u have to pay for the game itself n then the gameplay. So I headed over to the mog station put in my cc info n I get nothing but errors 401, 601.... Bravo SE for making a sucker out of me n everyone else who purchased your "free trial". I like the game itself but the way you guys are trying to get rich shame on you, besides I checked out the server I was playing on Siren on my friends game n yea there are ppl playing but no where near the amount I use too see. I wonder why?

As much as I dislike all the issues that are currently going on, this is a subscription based MMO, and it says so clearly on the box.

WoW is subscription based, Rift used to be, SWTOR used to be etc. That said, SE currently doesn't deserve anyone's money. I think I'm done trying to sub for this game. Isn't worth the time or effort.

I'll just go play something F2P and put the money in my savings account.

[xardan]

Seriously this is an absolutely disgrace. My house mate has been trying to pay registration to this game for nearly a week and is getting no-where.

Hes contacted his bank, visa and everything is clear on their end, but SE continues to do nothing despite him spending hours and hours in emails and chat with them trying to resolve it. Hes even emailed a scanned copy of his credit card to them which they requested days ago and yet nothing has been done.

Its absolutely pathetic, i love the game but i will be playing something else as soon as my sub runs out, because you just cant treat customers like this and until SE learns this they wont be making any profits.

[NGdraconoss]

Lets try one more time i hope everything goes OK ... if not BYE to SE and the WORST SERVICE on games i ever used.

[Babbalabooie]

I Tried several times today to start my 90 day sub and was met with the 401 error. Also, each time I try to go through the payment process I am being charged $1 for some reason. Sent a ticket in but who knows when I'll hear back from them.

[Cheezy]

ahh.. SE losing customers again

[Garbar]

5 days and counting since I sent in my first Email to them and still no reply.

[Kengomatsuda]

5 days and counting since I sent in my first Email to them and still no reply.

Sir I dunno what to tell you except its probably time to just buy a game card :<

I just couldn't deal with them anymore and bought it...it ended up being cheaper than paying by card somehow @_@

[Shadow78]

i'm feeling like xardan!
completely exhausted to wait an issue which never come...