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  1. 07-04-2015 12:49 PM #1
    TitaniaZero
    Player
    TitaniaZero's Avatar
    Join Date
    Aug 2013
    Posts
    434
    Character
    De'anair'a Solanae
    World
    Hyperion
    Main Class
    Ninja Lv 70
    I have two cards that we USED to use for FFXIV. One a Visa, One a Mastercard. Neither are accepted. I have to go through Crysta and Paypal to continue playing.

    I'm annoyed with their system and their customer support. They always claim my banks are the issue. My banks claim otherwise.
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  2. 07-04-2015 11:24 PM #2
    Soralis
    Player
    Soralis's Avatar
    Join Date
    Aug 2011
    Location
    Gridania
    Posts
    185
    Character
    Vivian Nox
    World
    Balmung
    Main Class
    Bard Lv 80
    UPDATE > they fixed the issue, you just need to be patient, after 6 days they sent me an e-mail saying they fixed the issue with my card and i bought today collector's edition with no problem. you just need to write a mail to the support and send them what ever details and photos they require and they will fix it.
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    Last edited by Soralis; 07-06-2015 at 10:15 PM.
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