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  1. #1
    Player
    Soralis's Avatar
    Join Date
    Aug 2011
    Location
    Gridania
    Posts
    185
    Character
    Vivian Nox
    World
    Balmung
    Main Class
    Bard Lv 80
    same thing happened to me today, i bought some games over the internet everything went smoothly but now this, i am paying with this card since 2011 with no problem at all, everything is correct, i have money on it, other sites were no problem, and today i wanted to buy fantasia and error 401, i tried digital collectors edition again with an error 401, i bought a fantasia 3 days ago with no problem and 2 days ago i renewed my subscription, but today this, i have no idea , i hope they will fix this asap, it isn't on my side nor banks side given the fact i bought something else with no problem. will this problem pass on itself? how is everyone paying now? did they fix it for you or did it fix itself?
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    Last edited by Soralis; 07-02-2015 at 12:45 AM.

  2. #2
    Player
    Zeonx's Avatar
    Join Date
    Mar 2014
    Posts
    957
    Character
    Zeon Darksol
    World
    Cactuar
    Main Class
    Lancer Lv 100
    Quote Originally Posted by Soralis View Post
    same thing happened to me today, i bought some games over the internet everything went smoothly but now this, i am paying with this card since 2011 with no problem at all
    I haven't been able to subscribe back, I am not going to get a FFXIV ultimate card due to I only want to pay the subscription of 15 bucks a month.

    Since I cannot subscribe back, I decided to go back to WoW my visa works there no problem, I called SE they couldn't help me and my bank says they are not blocking them, I have all correct information.
    Maybe down the road I might come back, I really did wanna keep playing but if square enix isn't going fix this issue I have no choice.

    on a side note, I tried to buy crysta and same issue, I double checked information everything, even had my cousin look at it and no such luck, cousin said basically to go get a mastercard I might end up doing this but I don't know, I shouldn't have to.
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