Payment Method Registration Errors [Error Code 401 and 601]

[Shhikasan]

tried to xfer my brother's character to my server so we can play together. Get error 401 at the end read up on it not happy about this. card is fine used it afterwards this ordeal and card went through just fine.

not gonna even bother with customer service since that is a nightmare with square.

[Guwolryung]

tried to xfer my brother's character to my server so we can play together. Get error 401 at the end read up on it not happy about this. card is fine used it afterwards this ordeal and card went through just fine.

not gonna even bother with customer service since that is a nightmare with square.

Try to disable adblock/no script, worked for me today.

[Naamah]

Lately I've been trying to upgrade my account to digital collectors edition but I was receiving repeatedly a sad moogle with error 401.
Also,a few days later, my subscription ran out, and when I try to activate it again and buy another 90 days, I receive a sad moogle with error 601.
I am not sure anymore how many times I tried to purchase either of these 2 services, because I was trying out all of SE advice (private browsing, no addons, etc) which only resulted in more sad moogles, so it's possible I now have 30 day penalty, although I am quite certain I have not been entering incorrect information because I always type very carefully when purchasing online services.
I am hoping you can help me resolve these issues (account upgrade and account reactivation) because meanwhile I am unable to play FFXIV, and the sight of all these depressed moogles is very heart- breaking

[Naamah]

Update:
The Mog Station kept on hating my card so I gave up and purchased the services I wanted by buying crysta via paypal.
I thank the people who came up with this solution, and I was lucky this option was available to me, I feel sorry for other people who may not be able to do that though, this problem still needs to be resolved.

[Vexander]

My friend and I just began playing. We bought the ARR/Heavensward combo pack thinking we'd be able to play ARR until the expansion launched. Nope. Had to shell out an additional $40 to get us each 1 copy of ARR. That's on top of the $120 for two of the combo packs. We want to transfer to Balmung, because we're both interested in RP, and that is the only server for it, and it's always locked to character creation, meaning another $40 is about to be spent. Reading through the character transfer services, it seems we can't transfer without an active subscription, meaning our 30 days of free game time are holding us back. So, I try to set up a subscription, knowing full well we're both going to go the 3 month route so we'll still be active for Heavensward's release. So, another $80.

So far I've paid $160 so my friend and I can just play the game, and now I have to cough up another $120 so we can play on a server we'd like to play on, let alone access the items from the recruit a friend code we redeemed. In the span of -1 week- I am being forced to send $280 to play a game on a server we desire, and yes, I know I could just go for the 1 month subscription, but I already explained that.

I can get over paying $280 in the span of a week so we can play a game we want to play together. What I cannot get over is being blocked at the finish line by the stupidest error code ever. I can't even figure out how much Crysta it would cost to add game time to our accounts since I'm told I still have game time and don't need to buy any. I'm guessing I'll have to shell out $100 for Crystal, since that would be the closest option to how much the game time would cost if I were able to use my credit card.

Yes, this is a rant. I'm very upset over how much money I've spent on this game. My friend and I have barely been playing for three days now. We still have the green sprouts next to our names. This is utterly ridiculous.

[TekspaR]

2 different credit cards, 2 different computers. 401 error on both, first time using them in ... months. Tried purchasing crysta. It gives me an error before even getting to that page. SE is really making it hard for me to give them money. FFS just make a global paypal option and be done with this!

[Vexander]

Managed to get it to work. Not sure if waiting helped, or if it was disabling Adblock for the Mogstore, as someone else suggested earlier in this thread. Might have even been a combination of the two.

[Sub-Xero]

Yesterday my friend decided he wanted to start playing again so he went to his account and entered his credit card information so he could reactivate his subscription. After entering his information he was confronted with the 601 error code but somehow his account was still reactivated and he could start playing. It turns out that despite rejecting his card information due to error it went ahead and reactivated his account using the last card on his account which happens to be mine. So, yeah... get your sh...stuff together.

[TitaniaZero]

I have been getting the 601 for months now. Account keeps not renewing the sub. I've done all I can. I'm out of options. I sent a sternly written support email through their services. Maybe they can help. But I don't think it will.

[MOnkeTail]

The only thing that worked for me was buying a 60 day Time card. Its currently $29.99 so its very near to a 2 month subscription (@$14.99).