Payment Method Registration Errors [Error Code 401 and 601]

[CDN_Bacon_EH]

This issue has been ongoing for that many years? You guys simply do not give a shit about your customers, do you? Might as well use this card for a different game now

[Pumukel]

So, my 601 error using my credit card and the paypal rejection afterwards was due to the card being blocked by the credit card provider because of a suspect transaction made just before the FF14 renewal. (The transaction was actually OK, just triggered a verification procedure and a temporary block). My bank was not able to provide this info and I had to contact the credit card provider directly.

In my case, the 601 was not related to SQUARENIX.

[Laughlyn]

401 when trying to use World transfer, optional items (Dye's) and even registering credit card information for subscription.
Been like this for atleast 2-3days now, still not working.

It's broken Square Enix, please fix it asap.

I must move my character from that horrible server im on to another better server!

Update: 2015.02.23
World Transfer still isnt working, same error as mentioned above.
Tried multiple times during weekend and just a few moments ago.
This is horrible!

Update: 2015.02.25
World Transfer still isnt working, same error as before.

Update: 2015.02.26
World Transfer....same error as before. 401 - The BEST error of them all.

Update: 2015.02.27
same error as before. 401

[della]

same problem, 3 times retry - error 401(last time i tried crysta), never have a problem before, recently my friend beg to get his sub payed, is it because i use my credit card on another account

[st4rlit]

I'm still getting this error???? why??? All this stupidity just to buy a phantasia potion oh my god.
And now I'm getting the 601 error when trying to update my credit card information ... o(-< I've grown tired of this ...

[Laughlyn]

Okay i still havent figured out why my normal debit-card isnt working on mogstation
(works fine everywhere else), no matter if i use a new / old one.

How i solved my transfer issue? (see below)

But, i did however try transferring money from my bank-account to a paypal
account i made just to get this thing working.

Then i bought 2000 crysta, and payed the Server transfer with the newly obtained crysta.
So yeah that's how i managed to solve this, and this works.

1 characater & 4 retainers costed me 1400 crysta to transfer btw.

Transfer date: 2015.02.28

[Divine_Intervention]

Took a 45 minute walk to town to put in the exact amount needed for my ffxiv subscription.
Got home, tried to subscribe, error 406.
Thought that's strange, tried to subscribe again, error 406.

Went to online banking, and was now £2 less than what i put in, with it going to SE.
Called customer support and was told that i should have put in £10 in my bank, not the exact amount of £9 that I put in , as they take a £1 test fee, THEN the subscription fee.
Was told it was being escalated, and got a seriously vague answer to when I would expect results. "Oh i can't put a time on it", i asked well are we talking today, this week, next week? "ooh, i can't exactly say".

How about putting a notice about needing the extra money in the account BEFORE allowing us to click to pay SE?
Oh, and gimme my damn £2 back so i can buy another subscription method eh?

[Minya]

Yea I tried buying crysta but I'm not getting that to my account. Thats not working either

[SinisterJointss]

I wanted to share something that may help with those getting the 601 error still. Go to the square enix account management page and re-register your payment method. This instantly fixed it for me. Good luck!

[Vispor]

I am also getting error 601 today. Auto payment failed and I can not process the payment manually.