Payment Method Registration Errors [Error Code 401 and 601]

[Vespar]

Still cant process a payment for dye on the Cash Shop. 48 hours after first attempt.

[Codex2234]

Same here i just tryed to buy fantasia potion after 48 hours and still dont work . o.o....

[Vespar]

PAYPAL HAS BEEN ADDED FOR USE WHEN BUYING CRYSTA AS OF 01/15/2015

Thank you SE!!

[Codex2234]

thanks for the update Vespar , i finnaly was able to buy my fantasia potion

[Sincere_420]

Still happening to me error 601.... Already called the bank its NOT on my end so I don't want to hear the same old cut and copy BS. Really though what kind of lame business practice is this? I want to give you 14.99 and you wont even take it? Fix your shit...tons of great games coming out soon Square.

[AzureRose]

upsetting. I paid successfully for my first month and even added a retainer. About 40 mins ago I tried with the same card to pay for my sub again and I got hit with those errors. I cannot believe this has been happening for so long and still hasn't been resolved.

I'm scared that I'm locked out for x amount of hours and days because I attempted a few times with my card and then again with my card to buy crysta to see if that would work. Why am I being punished? I wish I knew about this issue beforehand.

[liljramos88]

I am having this issue were and how can I get this fixed. I tried to but my service back on using my credit card and my debit card but it didn't work I kept getting the error message. So I used a prepaid card tried it twice the card had 20 bucks and now it has 18 they took the 1 fee but than it still says error 601. What do I need to fix this

[Lycelle]

Used Paypal, I got a confirmation screen saying that my payment went through. Checked my Mog Station. No Crysta Added. Called and checked the balance on my card. The original balance 240$ has not changed. C'mon SE I'm THROWING MY MONEY AT YOU and you refuse to take it? Usually it's people getting MAD about losing money from a company, not giving it to them. Ultima Pay was a VERY good way for me to make my payments. PayPal is neat too, but I don't like how invasive PayPal is. With Ultima Pay you punched in your card and then ran it through, SE took the money and boom all done. You even got points to spend towards your next sub purchase and those points came in increments of 100. So it was a 1.00 off. I loved it, please bring it back.

[Vespar]

Used Paypal, I got a confirmation screen saying that my payment went through. Checked my Mog Station. No Crysta Added. Called and checked the balance on my card. The original balance 240$ has not changed. C'mon SE I'm THROWING MY MONEY AT YOU and you refuse to take it? Usually it's people getting MAD about losing money from a company, not giving it to them. Ultima Pay was a VERY good way for me to make my payments. PayPal is neat too, but I don't like how invasive PayPal is. With Ultima Pay you punched in your card and then ran it through, SE took the money and boom all done. You even got points to spend towards your next sub purchase and those points came in increments of 100. So it was a 1.00 off. I loved it, please bring it back.

SE didn't get rid of Ultimate Pay. PlaySpan (The company that provided UltimatePay) discontinued the service.
if you are attempting to pay via paypal, make sure you are a Paypal verified user. Some folks have been having issues with paypal, because they have not yet become verified, and therefore it takes several hours for the transaction to go through entirely, because it must be checked manually and proved that the transaction is legitimate. This is something that is done on Paypal's end, and SE has no control over it.

[13unny]

Well can't use paypal on their site anymore....
It skips all the steps where you log into paypal and click pay, all that stuff.
It simply goes from me clicking on pay using paypal to done. (Which I know isn't really done, since never even paid them)

So now I'm 100% boned, haven't used credit card on SE site for months still have error 401, with nothing being block, and 100% know money is on the card. Now unable to add crysta with paypal. Just getting tired of hard it is to get simple things done on their site.