Payment Method Registration Errors [Error Code 401 and 601]

[Mortainius]

Yup this is beyond rediculous. Using an outside party to host payment services rather than using bespoke software (or even just good software) I mean Squeenix is a multi million dollar, multi-national corporation. Yet we see them skimping on the essentials. I got my friend a copy of this game and now her trial is up I'm finding that we cant set her up a sub, either with her card OR mine.

I never had so many issues trying to pay a company. Seriously, this is outragous, I went to the support centre last night and I was met with "do you have money, is your info correct" <<<

So we're there, thinking for some reason WE'RE doing something wrong

Then I come here and see this thread.... really square.... really....

It's the fault of all of us simultaneously? wow.....

Do they not realise people are trying to get us to play WoW with them all the damn time, and just after an expansion launch too.

If the temptation to dump this game wasn't high already. The fact square wont fix the payment system (and rather than fix it they want to blame all customers) Makes it easier to jump ship.

If we can't play the game, we're going to stop trying at some point....

Edit:

I read a little more into this and there are people in here suggesting incognito mode, disabling security settings.... This thread wants taking down.

How the hell can you advocate disabling security features. I'm going to be contacting european consumer support because i'm pretty sure the 3rd party payment system doesn't conform with EU security specifications.
Which is the most likely reason payments are being rejected. (not because 10,000 of us can't type)

If our security settings causes payments to bounce, then thats the fault of the paper thin system taking the payments.
Hire some real programmers and sort it out.

Eitherway I'm quickly losing faith in this japanese company that doesn't seem to care about any of it's western customers.