Well I just came back from contacting their support chat and the person told me that I had about 20 attempts over the past 4 days. I asked them if that is enough for my lock out to be 30-days, and he said that it is possible, but he thinks that it's not that long for my situation since I just attempted to purchase a name change. I waited 24 hours 2 days ago and tried again yesterday after 24 hours and I still got the error code 401, so he told me to wait longer. I asked if that means 30 days, and he said, "Try 48 hours." Sooo I'm gonna try again tomorrow and see if my lock out is not 30 days. I really hope this works. If it doesn't, welp, I guess that means I have to wait until after Christmas