Results -9 to 0 of 1286

Threaded View

  1. #11
    Player
    siverstorm's Avatar
    Join Date
    Nov 2013
    Posts
    288
    Character
    Vivian Grimelka
    World
    Diabolos
    Main Class
    Lancer Lv 60
    So prepaid cards don't work either -.- I shouldn't even be surprised at this point...

    This just keeps getting better and better. I decided in a last ditch attempt to contact global connect support directly and got this:

    Dear xxxxx,

    Thank you for contacting GlobalCollect.

    GlobalCollect is a Payment Service Provider. A Payment Service Provider handles payments on behalf of other companies.

    Please be informed that your payments were rejected on Square Enix end.

    We have forwarded your request to Square Enix. Square Enix will contact you accordingly.

    For any further questions we advise you to contact Square Enix directly via the following website:
    http://support.na.square-enix.com/ma...r2em53bnr9djq7

    Kind regards,
    Ilse,
    Customer Service
    Which is from the company that MANAGES and PERFORMS the payments. Where I get this from SE support:

    If you are receiving an error 601, 406, or error 401 when attempting to update your payment method, then there is an issue where the financial institution is declining the authorization attempt. Unfortunately as SQUARE ENIX is not the financial institution, we are not provided with any information as to why the authorization was declined, only that it was.
    This is literally a joke right?

    (ranty bits)

    Though now that I think about it, maybe if tons of people have problems buying stuff from the cash shop they might actually start paying attention to this....
    (0)
    Last edited by siverstorm; 10-22-2014 at 11:17 PM. Reason: Removing ranty bits.