I've contacted EU support and global connect support. Hopefully I can get some answers and resolutions (though I doubt it).

Quote Originally Posted by tertatos View Post
Meanwhile, Na customer services is fucking horrible,
it is literally the worst customer services i have ever seen, .
And all the fucking time, they have only one Cs to do the job -- Agent.Jxrdxn, why the fuck they have only 1 customer services for such a big company?? And he is impolite and lazy as fuck, all the copy paste replies is fucking making me mad.
Pretty much, I can easily say I've never seen worse customer support. I was effectively told to give up if I don't want to waste the money on time cards....Having spent 4 years of my life in customer service years ago I am literally appalled by the terrible quality of service I've gotten from such a big company. It breaks my heart since I enjoy the game so much.

Does anyone know if prepaid credit cards work? I've been trying my visa but I'm wondering if a prepaid mastercard will work.