Payment Method Registration Errors [Error Code 401 and 601]

[RemmyStar]

I'm glad to hear that this error seems to have persisted since, launch? Without being addressed in any meaningful way. Especially since I have now received Error 406, which doesn't give a valid reason for even rejecting my payment in the first place. To boot, this is the same card I used to pay for the game and my first two months (the only months aside from last which I played).

I sure hope they'll accept their own Game Card codes, since I'm not going to wait the week or so from all those supposed extra 24 hour lockout periods I would have added from trying my card again and again. I'm glad that they've allegedly got the invisible lockout times too, because they're very clear on the amount of time that needs to elapse before retrying your information.

[Marcie]

I hear there are issues with their own game cards.. Sometimes when used you are unable to use your retainer and such... It's getting ridiculous.

[siverstorm]

I've used the time cards, but because I cannot pay for the extra retainer service my extra retainers still exist in game but I cannot access them and they are currently holding a lot of items and several expensive glamors hostage.

[Marcie]

I've used the time cards, but because I cannot pay for the extra retainer service my extra retainers still exist in game but I cannot access them and they are currently holding a lot of items and several expensive glamors hostage.

I only have the 1 retainer.. So if I bought a time card from somewhere like Game or something... And then entered the code on FF14 Mog Station.. I could possibly get back online?..

Also where can I purchase a digital one?

[siverstorm]

Yes, it is slightly more expensive but buying a time card and entering the code on the mog station > account services will get you back in for now.

My specific problem with that route being that I spent like an hour finding a store that had a single one in stock. They have digital cards...but that involves purchasing them directly from SE with a credit card.....which is the entire problem from the onset.

[Marcie]

Yes, it is slightly more expensive but buying a time card and entering the code on the mog station > account services will get you back in for now.

My specific problem with that route being that I spent like an hour finding a store that had a single one in stock. They have digital cards...but that involves purchasing them directly from SE with a credit card.....which is the entire problem from the onset.

Great.. So either way we're stuffed digitally... Only way in right now is a digital game card in hand?..

[siverstorm]

Pretty much, google around to see if any shops have the physical cards in stock, call the store in advance to verify. One place I called I specifically asked if they had the 60 day game time cards he said yes, I got there and he tried to sell me a new copy of the game...

[Marcie]

Pretty much, google around to see if any shops have the physical cards in stock, call the store in advance to verify. One place I called I specifically asked if they had the 60 day game time cards he said yes, I got there and he tried to sell me a new copy of the game...

Lol, sounds fantastic..

[KupoKwark]

The sad part is that SE won't even acknowledge that there IS a problem, as evidenced by the very first post on this thread. They blame everything on the users financial institution, when in reality it is either their site itself, or global connect that is rejecting the payment. Then there are the stacking 24 hour wait periods with no indication of how much longer you need to wait.

This is such a simple thing to fix, and is directly affecting their income. It boggles my mind that they haven't addressed this yet.

[Marcie]

The sad part is that SE won't even acknowledge that there IS a problem, as evidenced by the very first post on this thread. They blame everything on the users financial institution, when in reality it is either their site itself, or global connect that is rejecting the payment. Then there are the stacking 24 hour wait periods with no indication of how much longer you need to wait.

This is such a simple thing to fix, and is directly affecting their income. It boggles my mind that they haven't addressed this yet.

They're just like Blizzard Entertainment by the looks of it..