Payment Method Registration Errors [Error Code 401 and 601]

[Shirana]

been having this for like a month..funny, cuz it's the same card that's been SUCCESSFULLY reneweing my sub -.-
been trying to buy the digital upgrade and a fantasia and I can't but either due to error 401. All support told me to do was go to http://www.findmyorder.com and that didn't find ANYTHING or HELP AT ALL. Just tried buying a fantasia again today and still no go. In fact, I saw this on my transaction history this time.

Explanation, SE? Cuz I'm really fed up with the lack of help and now I have mysterious withdraws from my account from you.

Edit: Can't be a bank issue...because i've been able to pay for food and bills just fine for the month or so this has been going on.

Edit: "like a month", not "more than a month". Tried buying the digital upgrade a day or two after it came out. Been having the issue since then.