Payment Method Registration Errors [Error Code 401 and 601]

[zeke181]

I gave up in disgust half a year ago after trying every method suggested and haven't looked back. Played on a time card for 60 days but that is hardly a solution to their broken system and see no point in jumping through hoops for them.

Just logged on to tell the rest of you still getting billing issues to give up and move on.

[Buraspo]

that's so weird , I guess I don't have to tell my story , I need to tell how I feel , it was supposed to be my last day on ps3 , the day when echo comes and helps to take down Twintania , and next step move to ps4 , but Im so down now , though Im back to the game ,after 2hours of nothingless ,I still need my 10 euros back lol for .... I dont know how it is even possible the transaction fee is taken and the subscription is NOT !! wow , and I cant play without my retainers !!! they have my items they have my tasks ,oh man I liked them...the same card I payed for them 1 week ago doesn't work today .... why...

[Ramzal]

I got my account going completely fine, but when I tried to get my account of my wife active again I was stopped at every turn by 406 error. I don't think I've ever tried so hard to give someone my money, namely having to try it on Internet explorer instead of firefox. To be perfectly honest the billing set up for this game is ugly at best and a CF at worst. It has you enter payment options only for you to have to re-enter it when you go to use a card, and it doesn't even work. I shouldn't -have- to set up a paypal account to give you guys money. We shouldn't have to jump through several loops just to enjoy ourselves.

I hate saying it but take a note from Trion or Blizzard on your payment setups. They're easy, straight forward and doesn't end up with situations like this.

[Moriix]

I hope this silence of SE mean they are trying to finde another way for us to pay .... I realy hope this is the case not they dont care to fix it .

[Qamaqi]

my friend has the same problem with error 406, he didn't change credit card, even mine that works fine with my account won't wort with him, neither paypal nor ultimate gamecard, support chat finally says that last choice is to use the 60days prepaid card from SE:

http://store.na.square-enix.com/stor....#.UynTMoW_hV1

Anyone knows if this work?

Ok, my friend finally could get his account work again. He bought the game card from SE (60 days is the only option), since it is a physical card he had to wait till the card arrived to his aunt's house that lives in USA (cuz we are from south america), his aunt tell him the card number and finally he could play, the whole thing was like 5 days.

It sucks now cuz another friend has this problem... wonder when gonna be my turn >.<

[Garumill]

Just thought I'd add my experience. Hopefully someday they'll stop pretending it's not their fault and fix this.
I keep getting error 406.
I already called my credit card company who said they could see the $1 charge getting cancelled by the merchant. There was nothing wrong with my card nor was there any blacklist against SE.
I have definitely waited more than 24 hours. But since support won't tell me, I don't know if I'm on 30 days block. How many times is "too many" to try using my card? 4? 8?
I tried buying Crysta using my credit card: fail
buying Crysta using ultimate pay>credit card : fail
buying Crysta using ultimate pay>paypal : fail

Honestly why is Crysta even an option? Why does it even exist?
All that's left for me to try is buying the time card. But for the same amount of days I want to add (180 days), I'm paying $12 more.

If I can buy multiple items on Amazon using different credit cards and addresses, why is it so hard for me to buy 1 item off SE? I don't get it. I'm practically throwing money at you! TAKE IT ;_;

Exactly my experience.
I had to go out to Best Buy and pick myself up a 60 days game card.

This is not cool SE..

[SKYDIVER_55]

I bought the game Final Fantasy 14 on the portuguese playstation store and the game isnt working. I start the game , then insert the password and then it tells me to restart my client account. I emailed square enix, i tried to register my account many times, the first time i thought i did it then i ever recieved the email. I tried again to register and now it asks for my credit card information. Im on PS4, what else can i do , im not even sure if theyre trying to fix it, nor do i know if they recieved my email. Im very disappointed with square enix. At least they could email their clientes and let them know that they recieve the email and are trying to fix it. Any help would be welcome. I feel like i just wasted 50 euros and the whole day trying to figure out what is causing this problem.

[CamiBajhiri]

Just another 406 error here. My account's been down since the 9th. Tried using 2 different CCs & nope, nada, they don't seem to want my money... Currently waiting for chat support to see what the blazes is going on but from the looks of this thread, I can expect a whole lotta nothing... Doesn't SE want to take the 6 month sub fee I've been waiting to throw at them???

Edit: An hour & a half waiting for live chat wasted. They have no plans on a fix for this anytime soon. They're pushing hard for crysta usage. See you online??? Ha, not very likely! Extremely dissatisfied with this service...

[Garumill]

Edit: An hour & a half waiting for live chat wasted. They have no plans on a fix for this anytime soon. They're pushing hard for crysta usage. See you online??? Ha, not very likely! Extremely dissatisfied with this service...

Not a suggestion either because buying crysta also fails with treacherous 401/406 error.

[frostdillicus]

Tried to update my payment information today as my previous information is for a card that doesn't exist anymore. Address matches exactly what is on file with my bank. I'm seeing $1 charges hit my bank account, still get a 406 error.

This is obnoxious. I just want to play the game with my gf but that is turning out to be impossible. Very annoying. If people want to give you money for your services, most companies make that possible. Doesn't seem like that is the case with SE as this thread is pushing triple digits in pages.