Payment Method Registration Errors [Error Code 401 and 601]

[Band_Tribal]

I can't renew my subscription. Error 406.

And the problem isn't my card because I already used it today.

[Tkbeatz]

The only way I got around this is just purchasing Game Time card from ultimategamecard.com and used that code to purchase Crysta. Once Crysta is loaded, just jump back to mog station and update your subscription by crysta. Voila! problem solved.

[fixitman]

Anything that blocks their payment provider's script(s) from running will cause these errors. The issue is that SE's website redirects you to their processor's website just long enough to run the script(s), and then you are bounced right back to SE's website. It is very difficult to determine the payment processor's URL in order to simply allow their script(s) to run. Turning off all browser security temporarily should resolve many of the authorization errors that occur.

[Band_Tribal]

Kay, just shared this at http://forum.square-enix.com/ffxiv/t...82#post1991582
Will do it here aswell ~ good luck guys.

Problem resolved. Thank you.

[Andhalas]

Problem resolved. Thank you.

How about if you don't want to use Crysta... Nor game time... they need to fix the credit card option issue... not herding people to the alternative methods... Not many people like those alternative methods for a reason..

[ariannef]

Are you using “UltimaPay” to make the payment?

I tried all options available to me : direct CC and UltimatePay with CC, PayPal in numerous configurations. I ended up calling customer service and they recommended I buy time cards from amazon.com since I'm an expat & abroad...30$ shipping for 2 plastic cards. *sigh* And I was looking forward to getting the 2 extra retainers and indulging my hoarding tendencies. I use a VPN so I'll give it another try in a month -before searching the forums I must have tried two or three dozen server variations to see if anything would allow my payment through since I didn't know they followed a '1-strike' system and the VPN hadn't been running the first time. It's simply ridiculous to encounter in 2014 - I've lived abroad for over 6 years and never had an issue like this - I buy stuff on ebay & amazon, I have itunes, live and comixology accounts, I buy flowers online (note to self -don't forget to send mom flowers for Easter) - sure, sometimes I have to play around with the VPN a bit, but the transaction always go through by the 2nd or 3rd try. I know games companies are the targets of a lot of credit card fraud linked to RMT but ffs this is a renewal - I've been paying and playing for over 6 months - I'm pretty sure we've ascertained I'm not going to abscond into the night after spamming tells for a few hours.

[Myobi]

How about if you don't want to use Crysta... Nor game time... they need to fix the credit card option issue... not herding people to the alternative methods... Not many people like those alternative methods for a reason..

You wait until they fix the bloody thing =P

@ariannef

That's odd.... I mean, if I'm not mistaken, via UltimaPay you don't directly pay to SE, you pay to UltimaPay service and they redirect the money to SE, therefore if it works for one, it should work for everyone o.o Still, I took some pictures, give them a look, make sure it's what you tried...

1) Go to: https://www.paypal.com & make an account if you don’t have any yet.
2) Log into Mog Station @ https://secure.square-enix.com/account
3) Go to Square Enix Account Settings > Add Crysta
4) Select the amount of Crysta you need (1,099Crysta if you only use 1 character per server)
5) Select “UltimaPay” as payment method. [Pic.: http://s11.postimg.org/k7ul5x3pv/image.jpg]
6) Select the extra choices tab & pick up “Paypal”. [Pic.: http://s11.postimg.org/lpg1hh8gj/image.jpg]
7) Press "Check out with paypal". [Pic.: http://s11.postimg.org/879556wb7/image.jpg]
8) Fill in with your account details & voilà! [Pic.: http://s11.postimg.org/tjgn2vg9f/image.jpg]

[Andhalas]

Is there any e-pre pay card? where you buy it and they give you the number right away? Instead of waiting for them to mail you the card...

[kaply]

1) Go to: https://www.paypal.com & make an account if you don’t have any yet.
2) Log into Mog Station @ https://secure.square-enix.com/account
3) Go to Square Enix Account Settings > Add Crysta
4) Select the amount of Crysta you need (1,099Crysta if you only use 1 character per server)
5) Select “UltimaPay” as payment method. [Pic.: http://s11.postimg.org/k7ul5x3pv/image.jpg]
6) Select the extra choices tab & pick up “Paypal”. [Pic.: http://s11.postimg.org/lpg1hh8gj/image.jpg]
7) Press "Check out with paypal". [Pic.: http://s11.postimg.org/879556wb7/image.jpg]
8) Fill in with your account details & voilà! [Pic.: http://s11.postimg.org/tjgn2vg9f/image.jpg]

To add to this, you don't actually need to use paypal to pay for this, you can use your existing credit card to add crysta. They seem to accept most forms and I had no issues submitting the purchase. I then had to go back to the mogstation and pay for my account using the crysta option there when setting up recurring payment instead of the CC option I selected before.

[kristerrr86]

I went out and bought a game time card!