If anyone is having trouble with registering their Debit Card or Credit Card I would advise going to PC Game Supply website and purchasing a Ultimate Game Card. You will get a digital redeem code that you can use when needing to add Crysta. After over six months I finally figured this out since SE has terrible service support and page setup. If it wasn't for this being such a great game I would never support or by another product from them. Honestly I think they need to sell their company to a more business smart company and let them run it.