Lynvina Glad I could be of some assistance :highfive: I felt it was the least I could do that's why I first had to rant and then lay it all out hoping to aviod someone the headache of what I just was forced to deal with . On a update to my post i received the usual e-mail from SE stating that is not their fault they have no control over error messages and the error code if the card don't work and it's my fault or the company my card is through I seized on that to reply back and let them know just how much of a piece of crap there billing service is and that they should rethink the 3rd party they have handling the billing, telling them they are only going to cost themselves lots of loyal customers to go else were (including myself) if they don't do something about it. Then told them no it wasn't my fault or my card it's on their end! I haven't received a response back from them yet. I can only hope that it sinks in and they actually do something about it instead of blaming the customers for their incompetence. Try that in any retail environment and guaranteed you will be without a job!