401'd!
I have to admit, never thought I'd seriously regret removing my bank card from my account. (My secondary account is lacking funds at the moment, thought it would be simple to just input the other card information...)... but nope.
I tried waiting 24 hours after first attempt.. Second time I was advised 48 hours and decided to wait something over 50 hours.. (slept in so not really sure of the exact amount of time.)
But anyway. After reading threads, after reading the blogs people have posted..
I've made tickets, contacted support via chat and attempted by phone.
One of the phone numbers I was provided was asking for a "Passcode" which was not given to me during the chat session.
I was informed that its Squeenix's Anti-Fraud detection...
I was given another phone number from chat, this time it was a Visa number(Playspan/Ultimate pay is now a part of Visa).
After reading up on the forums I found out that you cannot use the same credit card on two accounts.. (.....)
On first attempt I tried adding crysta through Squeenix.. It did not work. I needed to purchase online the "Ultimate Game Card", apply the card to account as Crysta, then use the Crysta as a subscription.
All thanks to Tehoos, I was about to give up.
1.) Google "Ultimate Gaming Card"
2.) Goto website and click "Get yours now" ....(Ultimate cards from "offgamers" was fast for me.)
3.) Select desired amount. (5, 10, 20, 50, or 100... for my 6 months I needed 10, 20, and 50.)
4.) Pay for it and wait for code.
5.) Once you've recieved it... Goto Mog Station and click "Add Crysta" on left hand side.. ( secure.square-enix.com/account/app )
-OR secure.square-enix.com/account/app/svc/mogstation > Square Enix Account Settings > Add Crysta
6.) Select the amount you choose for card. (5, 10, 20, 50, or 100.)
7.) When popup appears, click "Other Options".. (Or something of the like, recalling from memory.. it should be the last tab on the top right.)
8.) Enter in the code provided, I did mine with dashes and caps on. (XXXX-XXXX-......)
9.) If successful, you might see "Thanks First+Middle name!" (Which threw me off, but click ok, it should add the crysta onto your account.)
10.) Rinse repeat from 5.) to now if you have multiple cards.
________
secure.square-enix.com/account/app/svc/mogstation
11.) If you have "automatic renewal" setup, click to cancel it and verify the cancel.
12.) Then you will edit /change /add subscription.
13.) Ultimate Pay, then use Crysta.
If you have time remaining since the last time you paid, it will say "Continued Automatically
Subscription Payment: Game Time Card"... This is what I see and should work for paying off your account.
Good luck, and i hope this helped!
(Will be putting on my blog..)

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