Payment Method Registration Errors [Error Code 401 and 601]

[GreyhoundHeaven]

Thanks to Orma and GreyhoundHeaven for making efforts to help others out!

Unfortunately, everything the two of you have suggested have already been tried on my end. I've confirmed with PlaySpan on the phone that my errors were due to the country of my billing address not matching up with that of my IP address (I'm in Korea; billing address is in the States). The Ultimate Game Card is available for online purchase but the vendors listed on their website also decline my transactions due to having the same policy (billing/IP country don't match). I would like to note that I tried using VPNs to no success. With no other options, I had my brother in the U.S. purchase an Ultimate Game Card and send me the PIN; but when I tried to use it to purchase Crysta at the MogStation, I got an arbitrary error again. Finally, I called PlaySpan and had the operator manually credit me with Crysta by giving him the PIN and my SE account info.

I know different players had different solutions when it came down to resolving this issue but for expatriots like me with a billing address back in the States, the only viable option seems to be having someone back in the States purchase an Ultimate Game Card for you, then calling PlaySpan to manually convert it into Crysta for you. This is such a pain in the ass. I'm glad I'll soon be back in the game I love, but I so badly resent SE/PlaySpan for having to make me go through all this just to pay for the game. I shouldn't feel bad that I'm supporting you, SquareEnix. Please make a change!

Have change your bank details and se account to match the new address or are unable to do so?

[Philsta802]

Prepaid vanilla mastercard. Be sure to register your prepaid card at the website listed behind card;

1: In SE account man. select add crysta, 2 000, then choose UltimatePay. (the other payment methods never worked for my prepaids)
2: For my prepaid mastercard, i selected mastercard in UltimatePay.
3: Add card info, dont forget security number behind.
4: For name, type Vanilla, but real address and postal code.
5: Pay, (ultimatepay has a 10% markup in my area, so 20$ is 22$)
6: Use crysta to pay in mogstation. (go to Proceed to Payment, red tab, recurring sub setup.)
7: phew! hope it works for yall.