Payment Method Registration Errors [Error Code 401 and 601]

[Sorbet]

Wow... Even a Blue Garter member...

Sorry for being the bearer of bad news but... I have been stuck out for almost 2 months. You are gonna be out here for awhile...

I believe the method quoted on page 7 worked for him. If Crysta is available in your country, I would recommend trying it; I've not seen any testimonies of it failing.

I just want to thank the customer service over at UltimatePay, they were AMAZING and got my crysta processed in about 10 minutes. To anyone else getting this problem the only solution is:

Since a MOD closed the Thread instead of providing wit ha solution this works for me. and i must say i was once of those "locked out" people and now magically im able to Play again YEY !!

1) Get a hold of an Ultimate Game Card (best found at Walmart or Gamestop) for, say, $20.

2) Log into Mog Station/SE Account Management and attempt to add crysta with it.*(99% chance of it giving you an error and rejecting the card - this is just to make a paper trail to be followed)*

3) Contact the VISA operator @ (650) 432-3200, ask for PlaySpan (read: Ultimate Pay)

4) Tell the following rep you attempted but failed at adding Crysta. They will ask you for the PIN of the card and for the email that your game is tied to. When they look it up, they will see your prior attempt - makes it fast and easy for them.

5) Confirm that you want your game card placed onto your FFXIV account.*(Within 10 minutes, you'll have an email letting you know you've had Crysta added.)*

6) Log into your Square Enix Account Management page, click on "Crysta Passbook", and you'll see the 2,000 crysta added.

7) Continue to Mog Station, and go through the payment process again, this time using the Crysta that is now on your account.As I said, this is a pain in the butt and roundabout way of doing it (Hopefully you're lucky and can get a digital card from Walmart.com or Gamestop.com), but it will (and has in my case) gotten me back online and playing.

This works for me!
Thanks.

[Igneel]

I believe the method quoted on page 7 worked for him. If Crysta is available in your country, I would recommend trying it; I've not seen any testimonies of it failing.

I hate to tell you but that didn't work for me at all I'm not saying it won't work for some but obviously if we all have to sit here do a sting operation and gather intelligence like the C.I.A in order to get in the mog station needs to be fixed.

[Sorbet]

I hate to tell you but that didn't work for me at all I'm not saying it won't work for some but obviously if we all have to sit here do a sting operation and gather intelligence like the C.I.A in order to get in the mog station needs to be fixed.

I'm sorry to hear that, just thought I'd offer my recommendation in case some people hadn't seen the buried phone number. I completely agree that SE's account management system needs to be fixed, it's unacceptable that this is an ongoing problem.

[Igneel]

I'm sorry to hear that, just thought I'd offer my recommendation in case some people hadn't seen the buried phone number. I completely agree that SE's account management system needs to be fixed, it's unacceptable that this is an ongoing problem.

I've got nothing against you trying to help, I appreciate that unlike some people who insist upon telling me that I'm either lying or exaggerating the situation without offering up any possible solutions I'm just telling you this may work for some because some of these solutions have worked for some people but for some people like me nothing has worked at all and there are only two things I haven't tried and that's only because I currently have no sub money to try but ounce I do get some I will try and see if they work.

[Jiubei]

I believe the method quoted on page 7 worked for him. If Crysta is available in your country, I would recommend trying it; I've not seen any testimonies of it failing.

I have tried all that Sorbet... And I have tried everything everyone has suggested in this topic. From VPNs to different browsers and anything in between.

Right now I seem to have gotten up a step in the situation. Now I am getting an Error 401 instead of the usual 601. Which means it is because my credit card does not match up with my place of registration.

Understandable since I was working in the US when I got the game... and then I got posted to Shanghai (and looks like I am gonna be here a few years). But now for some reason I cannot even change my region setting... But then when I asked a friend back in the US to help me with the registration, he said he got the same error 401 as well which seems weird since I was his housemate for the last 4 years and have been using the same internet and everything since I left the country...

So to summarize:
Nothing in this forums works for me
Error 401 instead of 601
Cannot change region settings
Friend back at old home also unable to to help me subscribe

The only reason why it seems I am one of the 'oldest' posters here is because most of them have just simply given up and what not... Being in Shanghai is very lonely for a gamer and FFXIV held many of my friends whom I have played countless other games with for many years... I mean 'since-Ragnarok-Online' old. So not being able to play and meet up with them in FFXIV is almost like being put in isolation...