Payment Method Registration Errors [Error Code 401 and 601]

[CUTS3R]

Hi, i keep having the 401 error at the final step aswell since the 3rd Nov. Ive tried few times including today and its still not working, so i assume im locked for 30 days...
But im not even sure about it since i cant even check anywhere if im indeed locked or not.

Didnt have any problem last month though...

Having no answer from SE about this, is unacceptable.

[Beastly101]

I'm super frustrated right now cause I have this 401 error code as well. Whats funny is I went out and bought a pre-paid card and first bought the collectors edition with the card but it won't let me pay for my actual subscription. I have checked my balance on my card and collectors edition went through but I have three $1.00 tranactions pending from trying to buy subscription. I've been trying to navigate customer service for an email or phone #. I found one phone number for square enix NA but I was on hold for an hour then it hung up. I really got into this game and now I'm not sure if I'll ever be able to play it again.