i finally got in contact with the csr on phone and he was really cool about everything, apparently they literally have NOTHING to do, with unlocking accounts they have no tools they have NOTHING, he explained to me that it is difficult having people call in about this issue but he cant do anything at all, SE does not give them these keys and only for certain reasons unknown can a account be unlocked.. i was told my only option is to wait the days, as for the vet rewards they will reset, but are lost.. and the worl transfer is lost since i could not pay the game to let me in and use it.. so.. basically im quitting the game and encourage all others having these issues to follow thru make SE listen and stop bullying us.. WE ARE LEGION!, WE DO NOT FORGIVE, WE DO NOT FORGET! EXPECT US!!